Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Group Meet Guide ("Company," "we," "our," or "us") regarding your use of our website, products, and services.

By accessing, browsing, or using our website, purchasing our products, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these terms, you are prohibited from using or accessing our services.

These Terms apply to all users of our services, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content. We reserve the right to update, change, or replace any part of these Terms at our sole discretion.

Description of Services

Group Meet Guide provides comprehensive facilitation guides, training materials, consultation services, and educational resources designed to improve group call effectiveness and team communication. Our services include:

Digital Products and Resources

• Comprehensive facilitation guides in digital and printable formats
• Role cards, timing tools, and meeting templates
• Educational videos and audio resources
• Interactive worksheets and assessment tools
• Customizable meeting frameworks and checklists

Training and Consultation Services

• Live training workshops and webinars
• One-on-one consultation sessions
• Team coaching and facilitation support
• Custom training program development
• Organizational communication assessments

Educational Content and Resources

• Research-based articles and best practice guides
• Case studies and implementation examples
• Regular updates on communication methodologies
• Access to our knowledge base and FAQ resources

All services are provided subject to availability and may be modified, updated, or discontinued at our discretion with appropriate notice to users.

User Accounts and Registration

To access certain features of our services, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account
• Use your account solely for lawful purposes and in accordance with these Terms

We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent or illegal activities. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Use License and Permitted Uses

Upon purchase or subscription, you are granted a limited, non-exclusive, non-transferable license to use our materials and services for your organization's internal purposes. This license includes:

Permitted Uses

• Use purchased materials within your organization for training and facilitation
• Print and distribute materials to your team members and colleagues
• Adapt and customize materials for your specific organizational needs
• Create derivative works based on our frameworks for internal use
• Share materials with direct team members and immediate collaborators
• Use materials in internal training sessions and workshops
• Incorporate our methodologies into your organization's meeting practices

Prohibited Uses

• Resell, redistribute, or sublicense our materials to third parties
• Use materials for commercial training purposes outside your organization
• Claim ownership of our intellectual property or methodologies
• Remove copyright notices or attribution from our materials
• Create competing products or services based on our content
• Share materials publicly or make them available for download
• Use materials in ways that violate applicable laws or regulations

Any use beyond the scope of this license requires our prior written consent. Violation of these license terms may result in immediate termination of your access to our services.

Payment Terms and Billing

Payment is required before access to purchased materials or services is granted. We accept various payment methods and process all transactions securely through trusted payment providers.

Payment Processing

• All prices are listed in US dollars unless otherwise specified
• Payment is due immediately upon purchase or as specified in service agreements
• We use secure, PCI-compliant payment processing systems
• Credit card information is not stored on our servers
• Recurring subscriptions will be charged automatically on the billing cycle

Refunds and Cancellations

• We offer a 30-day satisfaction guarantee on all digital products
• Refund requests must be submitted within 30 days of purchase
• Custom services and consultation sessions are non-refundable once delivered
• Subscription services can be cancelled at any time with notice
• Partial refunds may be available for unused portions of services

Billing Disputes

• Contact us immediately if you notice any billing errors
• We will investigate and resolve billing disputes promptly
• Disputed charges will be reviewed and adjusted as appropriate

Intellectual Property Rights

All content, materials, and intellectual property provided by Group Meet Guide remain our exclusive property or the property of our licensors. This includes but is not limited to:

Protected Content

• Written guides, manuals, and educational content
• Role cards, templates, and facilitation tools
• Methodologies, frameworks, and proprietary systems
• Website design, graphics, and user interface elements
• Trademarks, service marks, and brand elements
• Software, applications, and digital tools
• Audio and video content, including recordings and presentations
• Research data, case studies, and analytical reports

Copyright Protection

All materials are protected by copyright, trademark, and other intellectual property laws. Unauthorized reproduction, distribution, or modification of our content is strictly prohibited and may result in legal action.

User-Generated Content

If you submit content to us (such as feedback, testimonials, or suggestions), you grant us a non-exclusive, royalty-free, perpetual license to use, modify, and distribute such content for business purposes.

User Conduct and Responsibilities

When using our services, you agree to conduct yourself in a professional and lawful manner. You are prohibited from:

• Using our services for any unlawful or fraudulent purposes
• Attempting to gain unauthorized access to our systems or other users' accounts
• Interfering with or disrupting our services or servers
• Transmitting viruses, malware, or other harmful code
• Harassing, threatening, or intimidating other users or our staff
• Impersonating others or providing false information
• Violating any applicable laws, regulations, or third-party rights
• Using automated systems to access our services without permission
• Attempting to reverse engineer or extract our proprietary methodologies

We reserve the right to investigate violations of these terms and take appropriate action, including suspension or termination of services and legal proceedings.

Service Availability and Modifications

We strive to provide reliable and consistent service availability, but we cannot guarantee uninterrupted access to our services. We reserve the right to:

• Modify, update, or discontinue services with reasonable notice
• Perform scheduled maintenance that may temporarily affect availability
• Implement security measures that may impact service functionality
• Update content and materials to reflect current best practices
• Change pricing and service offerings with appropriate notice

We will make reasonable efforts to notify users of significant changes or service interruptions in advance whenever possible.

Limitation of Liability

To the fullest extent permitted by applicable law, Group Meet Guide's total liability for any claims arising from or related to these Terms or our services is limited to the amount you paid for the specific service giving rise to the claim.

Excluded Damages

We are not liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption or operational delays
• Reputational harm or damage
• Third-party claims or actions

Service Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will meet your specific requirements or that results will be achieved through use of our materials.

Indemnification

You agree to indemnify, defend, and hold harmless Group Meet Guide, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from:

• Your use of our services or materials
• Your violation of these Terms or applicable laws
• Your infringement of any third-party rights
• Any content you submit or transmit through our services
• Your negligent or wrongful conduct

This indemnification obligation will survive termination of these Terms and your use of our services.

Termination

These Terms remain in effect until terminated by either party. We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms.

Termination by User

• You may terminate your account at any time by contacting us
• Cancellation of subscriptions follows our refund policy
• You remain responsible for any outstanding payments

Termination by Company

• We may terminate accounts for violation of these Terms
• Termination may be immediate for serious violations
• We will provide notice when reasonably possible

Effect of Termination

Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination will remain in effect, including intellectual property rights, limitation of liability, and indemnification.

Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Pennsylvania, United States, without regard to conflict of law principles.

Dispute Resolution Process

• We encourage informal resolution of disputes through direct communication
• Formal disputes will be resolved through binding arbitration
• Arbitration will be conducted under the rules of the American Arbitration Association
• The arbitration will take place in Philadelphia, Pennsylvania
• Each party will bear their own costs and attorney fees

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Contact Information

If you have any questions about these Terms of Service, need clarification on any provisions, or wish to report a violation, please contact us:

We are committed to addressing your concerns promptly and will respond to all inquiries within 5 business days. For urgent legal matters, please call during business hours for immediate assistance.

Changes to Terms

We reserve the right to modify these Terms of Service at any time and for any reason. Material changes will be communicated through:

• Email notification to registered users
• Prominent notice on our website
• Updated "Last updated" date on this page
• In-app notifications for significant changes

Changes will be effective immediately upon posting unless otherwise specified. Your continued use of our services after any changes constitutes acceptance of the new Terms. If you do not agree to the modified Terms, you must discontinue use of our services.